Previous incidents

May 2025
No incidents reported
April 2025
Apr 01, 2025
1 incident

Portal and API Degradation

Degraded

Resolved Apr 01 at 12:56pm BST

The issue has been resolved and normal performance has resumed. We apologise for any inconvenience caused and thank you for your patience.

4 previous updates

March 2025
Mar 19, 2025
1 incident

Maps Degradation

Degraded

Resolved Mar 27 at 11:06am GMT

The issue impacting the Satellite view in ATMSi has been resolved and functionality has been restored.

Thank you for your patience and apologies for any inconvenience caused.

2 previous updates

Mar 07, 2025
1 incident

Mobile Network Degradation

Degraded

Resolved Mar 07 at 03:25pm GMT

We are now observing a return to normal inbound data levels. We will continue to monitor and provide further updates if necessary. Thank you for your patience and understanding.

1 previous update

Mar 06, 2025
1 incident

Inbound Data Processing Delays

Degraded

Resolved Mar 06 at 05:04pm GMT

All systems are now operating as expected. Data processing delays have been fully resolved, and there are no backlogs. Telematics data is being processed in real time. Thank you for your patience.

2 previous updates

Mar 04, 2025
1 incident

Maps Degradation

Degraded

Resolved Mar 07 at 04:10pm GMT

We apologise for the recent delays in addressing this issue. Due to its intermittent nature and the need to prioritise a more severe degradation on another platform, we were unable to focus on it until today. We are pleased to inform you that all systems are now functioning as expected. Thank you for your patience.

2 previous updates