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Degraded

Mobile Network degraded service

May 27, 2023 at 7:46am UTC
Affected services
Portal

Resolved
May 27, 2023 at 9:17am UTC

Our Mobile network provider has deployed a fix and we can confirm we are seeing normal levels of data coming in for processing this issue is now set to resolved. We will continue to monitor.

Updated
May 27, 2023 at 9:05am UTC

We are now seeing an increase in data coming in from our Mobile Network provider, we will continue to monitor and provide further updates as this improves.

Updated
May 27, 2023 at 8:45am UTC

Our Mobile Network provider teams are urgently investigating the degraded service issue, that is impacting inbound data . We continue to see delays in GPS positional updates for a subset of devices on the Portal.

Created
May 27, 2023 at 7:46am UTC

One of our Mobile Network providers currently has degraded service, this is impacting inbound data . And will lead to delays in GPS positional updates for a subset of devices on the Portal.