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Degraded

Some devices have been affected sending in data

Sep 26, 2022 at 8:54am UTC
Affected services
Portal

Resolved
Sep 27, 2022 at 9:00am UTC

Monitoring overnight has confirmed the system is back to normal service levels.

Updated
Sep 26, 2022 at 9:51am UTC

We are seeing service improvements and are continuing to monitor data flows.

Updated
Sep 26, 2022 at 8:56am UTC

Root cause has been identified and a fix has been put in place. Our teams are currently monitoring data flow

Created
Sep 26, 2022 at 8:54am UTC

Due to a port issue in the Harvester service some devices have not been able to send in their payloads. This service has now been restarted and service is returning to expected levels